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What do civil servants need to learn about user-centred design?

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...using ethnographic approaches to help government generate policy solutions, informed by insights about people's lived experiences. And Matthew Hancock, Minister for the Civil Service, recently highlighted the importance of better...

Policy Lab privacy notice

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New content coming soon. Please refer to our previous privacy notice in the meantime: https://www.gov.uk/government/publications/privacy-notice-for-policy-lab-user-centred-research-including-video-interviews/privacy-notice-for-policy-lab-user-centred-research-including-video-interviews...