Policy Lab

Policy Lab is bringing new policy techniques to the departments across the civil service, helping design services around people’s experience, using data analytics and new digital tools.

Co-design in policy: learning by ‘doing’

As a child, my mum used to tell me that I always learnt the ‘hard way’. By that she meant I learnt by doing - sometimes in spite of what I might have been told. It follows that I ended up studying 3D design, using tangible objects and experiences to develop and communicate ideas. But back then I don’t think I ever imagined this could be relevant to government.