Blog Policy Lab

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Civil Service

Policy Lab

Policy Lab is bringing new policy techniques to the departments across the civil service, helping design services around people’s experience, using data analytics and new digital tools.

Co-design in policy: learning by ‘doing’

As a child, my mum used to tell me that I always learnt the ‘hard way’. By that she meant I learnt by doing - sometimes in spite of what I might have been told. It follows that I ended up studying 3D design, using tangible objects and experiences to develop and communicate ideas. But back then I don’t think I ever imagined this could be relevant to government.