Joining up the grey cells: update
Back in June, William Barker from DCLG was our very first guest author on the blog - he's back with an update on the Grey Cells project. Top down thinking...
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Open ideas days: the products
...markets. Liverpool’s empower: leveraging local assets to develop sustainable community-based power generation. Business and entrepreneurialism ideas Manchester’s retaining young talent in the north: a business- and industry-led careers service and...
Do you remember getting your national insurance number?
...HMRC. Young people do not get the card anymore - just a letter containing the number. Lots of these are getting thrown away or lost – last year HMRC had...
Designing for the private rented sector
...a mocked-up web page giving new regulations to a staged online chat discussing the policy - gave us invaluable insights into tenants’ and landlords’ perspectives. We learnt a lot about...
Open these: links for open policy makers (week 9)
...the early excitement of 'nudge', but behavioural economics still has much to add. The Indian Government is crowdsourcing ideas online. Rob Miller responds to David Briggs' Think Digital' seminar. Iceland...
Speculating on the Future of Rail
...them (e.g. a new network rail map, a ticket buying/selling app, electronic noticeboards for autonomous vehicles at rural stations, online magazines showing additional services). All the objects were ambiguous enough...
Opening up the energy debate
...houses) and to see the impact these would have by 2050. For the first time, the team published the model and its evidence base online, making it possible for all...
Graphic design and policy making
...if you don’t like them or grow out of them, a bit like you can online. But more importantly, we are now using speculative design as a way of exploring...
What do civil servants need to learn about user-centred design?
Posted by:
Ulele Andrews, Posted on:
-
Categories:
Policy Lab, Skills, tools and techniques, Thought Pieces
User-centred design (UCD) is increasingly on the agenda of government. The Government Digital Service (GDS) has consistently championed user needs - see GDS head Mike Bracken's post. Policy Lab is...
Policy making through possible futures
...the issues raised, and asked Policy Lab for some advice. Speculative design - or critical design - is another innovative design tool that Policy Lab is supporting departments to experiment...