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Skills, tools and techniques

There are a multitude of skills, tools and techniques you can use to implement open and better policy making. We're always looking for new and innovative ways to design better policy - here's where you can find out all the latest on tools to help you deliver better, more open policy.

What do civil servants need to learn about user-centred design?

Posted by: , Posted on: - Categories: Policy Lab, Skills, tools and techniques, Thought Pieces

User-centred design is increasingly on the agenda of government and Civil Service Learning is gearing up to deliver learning on user-centred design next year. Read about how they're using the Policy Lab to help design the course.