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Policy Lab

Policy Lab mission is to radically improve policy making through design, innovation and people-centred approaches.

Cards toolkit to help generate ideas and develop your policy project in an agile way

Posted by: , Posted on: - Categories: Policy Lab, Skills, tools and techniques

Since its birth in the mid-90s, agile methodology has become the star of the software development and project management world. Findcourses.co.uk lists 43 different agile courses available, 3M post-it notes sales are around £1 billion per year and ‘scrums’, ‘burn-downs’ …

What do civil servants need to learn about user-centred design?

Posted by: , Posted on: - Categories: Policy Lab, Skills, tools and techniques, Thought Pieces

User-centred design is increasingly on the agenda of government and Civil Service Learning is gearing up to deliver learning on user-centred design next year. Read about how they're using the Policy Lab to help design the course.

Ethnography in policymaking: Barriers and opportunities

Posted by: , Posted on: - Categories: Examples and findings, Policy Lab, Skills, tools and techniques

Increasingly on the agenda of policymakers is a need to understand the needs, capacities and perspectives of citizens, service users, beneficiaries and front line staff so that policies are fit for purpose and deliverable and public services are better designed.

Prototyping an online crime reporting service: a Policy Lab success story

Posted by: , Posted on: - Categories: Examples and findings, Policy Lab

Last week the Home Secretary announced that Surrey and Sussex would trial a prototype online crime reporting service which could save around £3.7 million if it is offered nationally on police.uk. This was one of the ideas developed as part …