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Policy Lab

Policy Lab mission is to radically improve policy making through design, innovation and people-centred approaches.

Graphic design and policy making

Posted by: , Posted on: - Categories: Policy Lab, Thought Pieces

For the last three years I have spent my time cycling in between Policy Lab in Westminster, the Government Digital Service in Holborn and London College of Communication in Elephant and Castle. I had decided that after 10 years in a fairly traditional civil service career path I wanted to do something more ‘creative’ and decided to do a part time Masters in Graphic Design.

Cards toolkit to help generate ideas and develop your policy project in an agile way

Posted by: , Posted on: - Categories: Policy Lab, Skills, tools and techniques

Since its birth in the mid-90s, agile methodology has become the star of the software development and project management world. Findcourses.co.uk lists 43 different agile courses available, 3M post-it notes sales are around £1 billion per year and ‘scrums’, ‘burn-downs’ …

What do civil servants need to learn about user-centred design?

Posted by: , Posted on: - Categories: Policy Lab, Skills, tools and techniques, Thought Pieces

User-centred design is increasingly on the agenda of government and Civil Service Learning is gearing up to deliver learning on user-centred design next year. Read about how they're using the Policy Lab to help design the course.

Ethnography in policymaking: Barriers and opportunities

Posted by: , Posted on: - Categories: Examples and findings, Policy Lab, Skills, tools and techniques

Increasingly on the agenda of policymakers is a need to understand the needs, capacities and perspectives of citizens, service users, beneficiaries and front line staff so that policies are fit for purpose and deliverable and public services are better designed.